At IE, sustainability isn’t an afterthought. It’s embedded into everything we do and is a key consideration at every stage of a client project, from first conversation to final installation.
Our FY25 ESG Impact Report marks our third year of formally reporting progress against our Environmental, Social and Governance goals.
This year’s report reflects how we're continuing to evolve: refining our carbon strategy, strengthening community impact, deepening accountability, and achieving B Corp™ certification.
Here’s what that progress looks like in action.
Since establishing our carbon baseline in FY23, we have committed to halving emissions by 2030 and reaching net zero by 2050.
In FY24, we achieved a 15% reduction against baseline, exceeding our original 8% target.
In FY25, overall emissions increased as the business grew. But crucially, our intensity-adjusted emissions decreased by 1.63%, meaning we are becoming more carbon-efficient per £million of revenue.
Our FY26 target is a further 8% reduction on FY25 emissions.
At the same time, we:
We work with Neutral Carbon Zone to measure our full Scope 1, 2, and 3 emissions, which are independently verified to ISO 14064 standards and certified at the NCZ Gold level.
In simple terms:
In FY25, we’ve strengthened our Scope 3 focus, particularly around purchased goods and services, which are the largest contributor to emissions in our value chain.
Here’s what that looked like:
Beyond our own footprint, we also help clients reduce theirs.
While every project is different, we take a common approach to always present the best options available to maximise the reuse of their existing furniture assets first.
Our furniture reuse services include:
As highlighted in the report, one recent university relocation project resulted in:
You can read the full case study here.
At IE, we recognise that our success is deeply intertwined with the wellbeing of the people we interact with - our employees, customers, partners, and the wider community.
The social component of our ESG strategy is designed to ensure that we cultivate an inclusive and supportive workplace, contribute positively to the communities in which we operate, and create value for all stakeholders.
Here’s what we achieved in FY25.
We raised £17,461 for Scleroderma & Raynaud’s UK (SRUK) through our sponsored Thames Path walk.
Employee volunteering hours increased by 6%, supporting initiatives including Rainham Foodbank. We also fundraised for Alzheimer’s Society through the Great Property Bike Ride.
Alongside this, as part of our efforts to reduce waste and move materials up the waste hierarchy, we diverted waste timber and timber-related products to the Riverside Timber Recycling Project.
RTR collects non-hazardous wood waste from Northeast London and surrounding areas, dismantling and cleaning it so it can be reused rather than discarded. The reclaimed timber is:
RTR also provides workspace and materials for ACE (part of Voluntary Action Epping Forest), supporting individuals facing barriers to employment or living with disabilities. Through woodworking and upcycling projects, participants develop practical skills while giving reclaimed materials a second life.
It’s a clear example of circularity in action, reducing waste while creating social value.
In FY25, every employee completed updated training on Anti-Bribery & Corruption, Equity, Diversity & Inclusion, and the Modern Slavery Act, reinforcing our standards around ethics, fairness, and accountability.
On average, employees spent 13.9 hours in structured training, spanning leadership, compliance, health and safety and professional development. At the same time, we maintained zero health and safety non-conformance findings in external audits.
Our DEI approach continues to focus on building a culture where individuals are selected, promoted and supported based on skills and abilities, creating an environment where different perspectives are valued, and every voice has space to contribute.
Strong governance underpins everything we do. We're focused on upholding transparency, accountability, and ethical conduct in all aspects of our business.
In FY25, we:
Becoming a Certified B Corp™ is one of our proudest milestones yet. This globally recognised certification is not a label that’s given lightly. It reflects rigorous evaluation across environmental stewardship, ethical governance, employee wellbeing and community impact.
What makes it meaningful - especially for our customers - is that it officially recognises that IE’s way of working meets high standards of performance, transparency and accountability across the whole business, not just individual initiatives.
Unlike one-off awards, B Corp certification means:
Being part of the B Corp community gives clients confidence that when they choose IE, they’re working with a business whose values are verified and visible.
We are proud of the strides we have made in 2025, yet we acknowledge that the road ahead is long. We are more determined than ever to lead by example, proving that sustainability, innovation and business success can work in harmony to shape the workplaces of the future, benefiting both our clients, the communities around us and the world we live in.
The road to net zero and long-term social impact isn’t always linear. In FY25, business growth meant total emissions increased. However, carbon intensity reduced, meaning we delivered projects more efficiently per £million of revenue.
Progress does not always show up in straight lines. But our focus remains clear:
Download the full FY25 ESG Impact Report to explore our progress in detail.